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Let’s accelerate your business.
How we work in 6 steps
1
Intake & Insight
We begin by assessing how often payments are missed each month to understand the scope of the issue.
2
Deep Dive
Next, we zoom in to identify where and why things go wrong in timing, communication, member type, etc.
3
Retention Analysis
We analyze how many of these cases result in cancellations or members who stop showing up.
4
Reporting & Consultation
You receive a clear report with insights, patterns, and key numbers which we then discuss together.
5
Action Plan
We create a tailored plan to approach the affected members with a payment solution, and explore how we can re-engage them with your gym.
6
Results that matter
You get paying, active members back. Your revenue increases, and your gym’s reputation stays intact thanks to a respectful, loyalty-focused approach.
Fitness studio owner
“We used to write off unpaid memberships as lost revenue. Since working with Malify, not only have we recovered a large portion of that, but we’ve also seen members come back and some even upgraded their plans. It’s smart, respectful, and it works.”
Boutique Gym Manager
“Malify helped us see patterns we never noticed before. Their analysis showed exactly where drop-offs were happening, and the follow-up process was so professional. Members didn’t feel chased but they felt invited back.”
Wellnesscenter Founder
“What I love about Malify is that it protects both our income and our reputation. The team found a way to turn uncomfortable debt conversations into meaningful reactivation moments. It’s a win for us and for our clients.”
Join the Club
Ready to see the results for yourself?
Join the growing number of gyms and wellness businesses who are turning missed payments into loyal members and stronger revenue. Curious what Malify could do for your business?
Let’s schedule a free, no-obligation consultation and explore how we can make it work for you. Please send us an e-mail and we will make sure we'll get in touch with you the next businessday. Quick question? Here you can contact us directly.